Support

We're a small team and we read every message. Here's how to reach us, and answers to the questions we hear most.

Frequently asked questions

• Does Vera track me?

  The app doesn't — no account, no cloud, no advertising or behavioural tracking, and your health data never leaves your iPhone. This marketing website uses privacy-respecting, EU-hosted analytics to understand which pages are useful; it's never linked to your health data. See the privacy policy.
• Is my data really only on my phone?

  Yes. There's no Vera cloud and no account. Everything you log stays on your iPhone, encrypted with AES-256, with the key held in the iOS Keychain. The only thing that can leave is anonymous crash diagnostics — no health content, no personal details — and you can switch those off in Settings → Privacy & Data.
• What happened to the name PCOS?

  In May 2026, a global consensus renamed the condition PMOS — Polyendocrine Metabolic Ovarian Syndrome. Many people still know it as PCOS. Vera uses the new name and recognises both. (See our blog post on the change.)
• Will Vera ever call my cycle a problem?

  No. Vera never frames a long or variable cycle as something wrong. Day 47 is simply where you are — shown as part of your own rhythm.
• Is it really free?

  Daily logging is free forever — no account, no card, no expiry. Vera Premium adds Insights, the Doctor Report, Quick Log, lab tracking, the photo journal, and Home insight cards, with a 14-day free trial.
• How do I cancel my trial or subscription?

  Subscriptions are handled by Apple. Open your iPhone Settings → your name → Subscriptions → PMOS Vera, and cancel there. You'll keep Premium until the end of the current period.
• How do I export a report for my doctor?

  With Premium, Vera generates a clean, doctor-ready PDF of your cycles, symptoms and labs that you can share or print.
• What happens if I get a new iPhone?

  Because your data lives only on your device, moving to a new iPhone relies on your encrypted device backup. There's no account to sign back into.
• Is there an Android version?

  Vera is iOS-only for now.
• How do I delete my data?

  You can erase everything from within the app at any time. Because your data is only on your device, deleting it there removes it completely — there's no server copy to request.

PMOS Vera is a tracking companion and does not provide medical advice, diagnosis, or treatment.