Support

We're a small team and we read every message. Here's how to reach us, and answers to the questions we hear most.

Or email us directly at support@pmosvera.com

Frequently asked questions

  • Is my data really only on my phone?
    Yes. There's no Vera cloud and no account. Everything you log stays on your iPhone, encrypted with AES-256, with the key held in the iOS Keychain. The only thing that can leave is anonymous crash diagnostics, with no health content and no personal details, and you can switch those off in Settings → Privacy & Data.
  • What happened to the name PCOS?
    In May 2026, a global consensus renamed the condition PMOS, or Polyendocrine Metabolic Ovarian Syndrome. Many people still know it as PCOS. Vera uses the new name and recognises both. (See our blog post on the change.)
  • Will Vera ever call my cycle a problem?
    No. Vera never frames a long or variable cycle as something wrong. Day 47 is simply where you are, shown as part of your own rhythm.
  • Is it really free?
    Daily logging is free forever: no account, no card, no expiry. Vera Premium adds Insights, the Doctor Report, Quick Log, lab tracking, the photo journal, and Home insight cards, with a 14-day free trial.
  • How do I cancel my trial or subscription?
    Subscriptions are handled by Apple. Open your iPhone Settings → your name → Subscriptions → PMOS Vera, and cancel there. You'll keep Premium until the end of the current period.
  • How do I export a report for my doctor?
    With Premium, Vera generates a clean, doctor-ready PDF of your cycles, symptoms and labs that you can share or print.
  • What happens if I get a new iPhone?
    Because your data lives only on your device, moving to a new iPhone relies on your encrypted device backup. There's no account to sign back into.
  • Is there an Android version?
    Vera is iOS-only for now.
  • How do I delete my data?
    You can erase everything from within the app at any time. Because your data is only on your device, deleting it there removes it completely. There's no server copy to request.
Privacy Policy Terms of Use

PMOS Vera is a tracking companion and does not provide medical advice, diagnosis, or treatment.